SneakerVault

✦ Hassle-Free

Returns & Exchanges

Not the right fit? We make returns simple and stress-free.

01

Initiate Return

Log in to your dashboard, find the order, and click "Request Return" within 30 days of delivery.

02

Ship It Back

We'll email you a prepaid shipping label. Pack the sneakers in their original box and drop off at any carrier location.

03

Inspection

Our team inspects the returned item to verify it's unworn and in original condition.

04

Refund

Once approved, your refund is processed within 3-5 business days to your original payment method.

Return Policy

Unworn sneakers in original packaging
Returns within 30 days of delivery
Free returns on domestic orders
Worn or damaged sneakers
Items without original box or tags
Returns after 30-day window